{"id":892,"date":"2023-12-03T09:47:01","date_gmt":"2023-12-03T09:47:01","guid":{"rendered":"http:\/\/202.182.109.149\/?page_id=892"},"modified":"2024-03-25T09:06:09","modified_gmt":"2024-03-25T09:06:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/holle.com.hk\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a4ddb9 e-flex e-con-boxed e-con e-parent\" data-id=\"8a4ddb9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-353c7610 e-flex e-con-boxed e-con e-parent\" data-id=\"353c7610\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a73153c elementor-widget elementor-widget-heading\" data-id=\"4a73153c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21d40476 e-flex e-con-boxed e-con e-parent\" data-id=\"21d40476\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df43fa8 elementor-widget elementor-widget-shortcode\" data-id=\"df43fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-2908 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2908.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2908.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2908.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2908.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2908.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1710743076\"><div id=\"sp-ea-2908\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29080\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29080\" aria-controls=\"collapse29080\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is the difference between formulas with cow's milk and goat's milk?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse29080\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29080\"> <div class=\"ea-body\"><p>The main difference lies in the source of the milk and therefore in the taste. It may be that a formula with goat's milk is better tolerated - but this will not necessary be the case. In contrast to cow's milk, goat's milk contains more short-and-medium-chain fatty acids. These can sometimes be digested a bit more easily by the body.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29081\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29081\" aria-controls=\"collapse29081\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why is palm oil included in milk formulas with cow\u2019s milk ingredients?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse29081\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29081\"> <div class=\"ea-body\"><p>Only a few vegetable oils contain a high level of saturated fatty acids that is sufficient for infant nutrition. Among these, palm oil occupies a special position, since the other oils in question contain undesirable components. In order to replicate the palmitic acid present in breast milk, which is essential for the baby\u2019s nutrition, palm oil is very suitable.<\/p><p>Domestic oils such as rapeseed and sunflower oil contain predominantly unsaturated fatty acids and are not suitable pure in infant milk formula. They are therefore supplemented by palm oil.<\/p><p>Holle organic palm oil is produced in sustainable cultures in Colombia. Here, the organic palm oil for Holle is produced with social and ecological aspects in mind. The palm oil is grown as permaculture. There is no use of pesticides. For the cultivation of organic oil palms, neither slash-and-burn nor any other removal of primary forest is allowed. Holle\u2019s palm oil is certified by the \u201cRoundtable on Sustainable Palm Oil\u201d, which stands for sustainable palm oil production.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29082\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29082\" aria-controls=\"collapse29082\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why does the infant formula not dissolving?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse29082\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29082\"> <div class=\"ea-body\"><p>Make sure that you prepare the bottle exactly according to the instructions. The milk powder dissolve best at around 50C. In addition, if you don't shake the mixture vigorously enough or for a sufficient time (up to 20 seconds), until foam appears, this can prevent the powder from dissolving.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29083\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29083\" aria-controls=\"collapse29083\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I prepare our jars properly?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse29083\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29083\"> <div class=\"ea-body\"><p>Holle jars are available in a varied variety from the start of complementary feeding to the transition to family food. The jars are ready to eat immediately \u2013 either cold or warm \u2013 just as the baby prefers.<\/p><p>Holle naturally does not use binders or antioxidants. Color variations between batches are therefore natural and so it may also happen, depending on the raw product, that liquid is deposited on the product. This may occur and speaks for the naturalness of the product.<\/p><p>To prepare, stir the contents of the jar with a clean spoon. To heat, place the jar in a water bath and stir while boiling, it does not need to be boiled. Then stir in 1 teaspoon of Baby Weaning Oil. \u00a0Holle jars can be stored in the refrigerator for 24 hours after opening and after clean removal with a spoon and resealed.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29084\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29084\" aria-controls=\"collapse29084\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why is there no need to boil the cereal porridges?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse29084\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29084\"> <div class=\"ea-body\"><p>Holle whole grain cereals go through a manufacturing process that allows the instant flakes no longer need to be heated during preparation.<\/p><p>The whole grain cereal is ground, adding only water to the flour and mixing it well. Then the resulting porridge is immediately heated in the jet-cooker at 60 \u2013 90 \u00b0C for 30 \u2013 60 seconds. This makes the raw grain more digestible. The grain-flour mixture is then dried on the roller and then broken into flakes.<\/p><p>The preparation is then simply done according to the package instructions with warm water, so that the flakes can swell better. The porridges can also be prepared with an infant formula or cow\u2019s milk as a milk-cereal porridge. They can be added to a vegetable puree as part of a vegetarian lunch porridge or offered to the baby as an afternoon meal as part of a fruit and cereal porridge.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29085\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29085\" aria-controls=\"collapse29085\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I want to try to give Holle infant formulas to my baby but I don't know whether the formulas suit her?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse29085\" data-parent=\"#sp-ea-2908\" role=\"region\" aria-labelledby=\"ea-header-29085\"> <div class=\"ea-body\"><p>We have stage 2 infant formula sachets for cow milk and goat milk that we can send to end-users free of charge. We cannot provide stage 1 formula sachets becasue EU law prohibits the production of stage 1 samples.<\/p><p>Additionally, we have a trial program that offers a 25% discount to our infant formulas for the first order. If you are interested in our trial program, please call us at 3188 3740 or email to info@hago-group.com.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-892","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":73,"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"predecessor-version":[{"id":3011,"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/pages\/892\/revisions\/3011"}],"wp:attachment":[{"href":"https:\/\/holle.com.hk\/en\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}